Privacy Policy

We collect information you give us directly, and a limited amount of technical information collected automatically when you browse the site.

• Information you provide — your name, email address, company name and the details you write when you submit the contact form or a product waitlist form.
• Technical information — browser type, device type, approximate region and the pages you visit, if analytics are enabled.

We do not ask for and do not want payment details, government identification numbers, or passwords through this website.

When you submit an enquiry, the details are delivered to our team inbox so we can reply. We use them to respond to you and to understand the project you are describing.

We do not sell enquiry details, and we do not add you to a marketing list because you contacted us.

We may use a privacy-respecting analytics service to understand which pages are useful and where visitors run into problems. Analytics data is aggregated and is not used to identify individual visitors. If analytics are not configured, no such data is collected at all.

This website keeps cookie use to the minimum. Your colour-theme preference is stored locally in your browser so the site can remember whether you chose light, dark or your system setting.

If analytics are enabled, that service may set its own cookies or use similar storage. You can clear or block cookies in your browser settings at any time; the site will continue to work.

• To reply to enquiries and waitlist requests you send us.
• To provide the services or information you have asked about.
• To improve the content, structure and performance of this website.
• To meet legal or regulatory obligations where they apply.

We take reasonable technical and organisational measures to protect the information you send us, including encrypted connections and restricted access to the inbox that receives form submissions. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We rely on third-party providers to run this website — for example hosting, email delivery and, where enabled, analytics. Those providers process data on our behalf and are bound by their own privacy terms.

This site may link to external websites, including our own product sites and social profiles. We are not responsible for the privacy practices of websites we do not operate.

Depending on where you live, you may have the right to request access to the personal data we hold about you, ask for it to be corrected or deleted, object to certain processing, or withdraw consent you previously gave.

To make a request, email us at namaste@nepconlabs.com. We will respond within a reasonable period.

We may update this policy as the website and our services change. The revised version will be posted on this page with an updated date. Significant changes will be highlighted where practical.

Questions about this policy can be sent to namaste@nepconlabs.com. Nepcon Labs operates from Australia.